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Charles L Martin has spent a lifetime experiencing hard won sales and marketing battles in the fashion (7th Avenue), film (Hollywood), food & beverage (Worldwide), and social marketing (SoCal) industries. He enjoyed working as an assistant to Liz Ortenberg (Claiborne), Tommy Hilfiger, and producer Scott Rudin, among others. He has worked for Esprit, D.F. Sanders & Co., more than 25 other A-List actors and producers, Rhino Chaser's Beer, EarthLink, United Tranz Actions, OpenTable and now LivingSocial, which is the coolest gig around.

The concept of Anticipation Marketing is his specialty. He loves marketers and sales hacks. He loves (or dislikes) your company. His rants on hotheadblog.com may inspire you. They may ignite you. Either way, it's all good. Follow Charles on Twitter @vendorcloud

Charles is a 4-time marathoner with a 3:58 PR. He also enjoys loads of time with his awesome family as well as advocating in modernist architecture, fine wine, craft beer, master Japanese gardens, xeriscape, politics, and music. email him at vendorcloud@gmail.com .

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This business is in DRIVE

By Charles Martin | March 31, 2008

valet-card.jpg

This was in our car after an $8.50 valet service at one of our favorite restaurants.  Sure, expensive but fine and worthy of it.  They had more information, manners, and respect than most.  It was non-eventful.  A good thing when your car is being driven by someone else.  But the next day I found this.  It was dark at the restaurant ;).

Customer love and respect is so cheap when you think about it.  Don’t you wish the CEO of BestBuy would put his card in your flatscreen box?

Topics: Big biz, Greats in business, Odd file, The brand room | No Comments »

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