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Charles L Martin has spent a lifetime experiencing hard won sales and marketing battles in the fashion (7th Avenue), film (Hollywood), food & beverage (Worldwide), and social marketing (SoCal) industries. He enjoyed working as an assistant to Liz Ortenberg (Claiborne), Tommy Hilfiger, and producer Scott Rudin, among others. He has worked for Esprit, D.F. Sanders & Co., more than 25 other A-List actors and producers, Rhino Chaser's Beer, EarthLink, United Tranz Actions, OpenTable and now LivingSocial, which is the coolest gig around.

The concept of Anticipation Marketing is his specialty. He loves marketers and sales hacks. He loves (or dislikes) your company. His rants on hotheadblog.com may inspire you. They may ignite you. Either way, it's all good. Follow Charles on Twitter @vendorcloud

Charles is a 4-time marathoner with a 3:58 PR. He also enjoys loads of time with his awesome family as well as advocating in modernist architecture, fine wine, craft beer, master Japanese gardens, xeriscape, politics, and music. email him at vendorcloud@gmail.com .

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Do you listen to all layers of sound?

By Charles Martin | October 5, 2008

I was at the grocery store today and as I contemplated which bacon to buy (it turned out awful), I noticed as I often do, that there were three or four levels of sound coming at me.

The musak was soft rocking me.  The old refrigerator unit was humming.  People were talking at the front of the store and then there was the hum.

Good sellers and marketers know how to peel away the layers and listen to what their customers or prospects are saying.  Next time, tune it tight and listen for all the sounds of their rebuttal.

Topics: Sales Acumen | No Comments »

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