Thick as thieves
Wednesday, October 15th, 2008Why is it that a lot of times you call a prospect and, after you point out a few overpayments, high fees, or other aggregious effort on the part of their current provider, they say “that’s alright”…? [taking out fear of change] It’s because as humans we allow a great deal for margin of error. [...]
From the Pausch Files
Friday, April 18th, 2008People will tell you I’m moved by simple messages and even when things are overblown by the media, I usually take some of it as fact. I still am one of the young people who watch the evening news. So what. I thought the Randy Pausch story was going to be just that – overblown. [...]